Introduction
Managed service providers (MSPs) are staring at a perfect storm of opportunity: the remote‑desktop software market will more than double from $2.75 billion in 2024 to $6.13 billion by 2029 (18.3 % CAGR). Clients need friction‑free access for hybrid workforces, but they also demand airtight protection against the surge in RDP and VNC attacks. Delivering a secure remote desktop service has become the fastest path to new monthly recurring revenue—if you have the right platform. Thinfinity Workspace gives MSPs that edge with built‑in Zero Trust, clientless HTML5 delivery, and multitenant management.
Why “Secure Remote Desktop” Is Mission‑Critical for MSPs
- Exploding demand: Hybrid work makes secure, always‑on access a priority budget line for SMBs.
- Attack surface chaos: VNC generated 98 % of traffic on remote‑desktop ports in 2023, with RDP exploits close behind—legacy VPN tunnels can’t keep pace.
- High‑margin services: Clients will pay for managed security; MSPs that solve the problem first earn stickier contracts and higher ARPU.
Thinfinity Workspace: The Purpose‑Built Secure Remote Desktop Platform
1. Zero Trust Network Access (ZTNA) from Day One
Thinfinity Workspace enforces “never trust, always verify” for every session—no external add‑ons required. Granular policies authenticate and authorize each user, device, and context before a connection is allowed.
2. Reverse Gateway + Clientless HTML5 Access
RDP, VNC, and SSH sessions travel through a reverse gateway in an SSL/TLS tunnel, so you never open inbound ports on customer firewalls. End users launch desktops or RemoteApps from any modern browser—no client installs, no version drift, fewer tickets.
Thinfinity Workspace features →
3. Hybrid & Multicloud Console for MSP Efficiency
Manage on‑prem clusters and any major public cloud—Azure, AWS, OCI, or GCP—from one secure dashboard. Spin up, brand, update, and monitor unlimited customer tenants while built‑in load balancing and autoscaling keep performance steady and costs predictable.
4. Native Cloud Integrations & Automated Provisioning
Thinfinity Workspace ships with out‑of‑the‑box APIs and Terraform modules that hook directly into your clients’ cloud accounts. Automate VM creation, gateway deployment, scaling policies, and identity bindings so new secure‑remote‑desktop environments come online in minutes—not days.
5. Seamless Identity Integration
Plug into Active Directory, Azure AD, Okta, or any SAML/OAuth provider to deliver single sign‑on and MFA that satisfy even the strictest audit teams.
6. Cost‑Efficient Citrix & VPN Alternative
Thinfinity Workspace packages remote application delivery, VDI, and secure gateway functions in one license—no complex editions or third‑party brokers—making it an easy upsell against Citrix or legacy VPN solutions.
Implementation Blueprint for MSPs
| Phase | What You Do | Outcome |
|---|---|---|
| 1. Select Your Deployment Model | Choose Fully‑Hosted Cloud (Azure, AWS, OCI) for zero infrastructure, or On‑Prem/Hybrid if clients need local data residency. Thinfinity brokers and gateways are containerized, so switching models later is drag‑and‑drop simple. | Right‑sized costs, compliance alignment, and faster time‑to‑value for every client. |
| 2. Trial & Sandbox | Activate your 15‑day MSP trial, spin up a dedicated tenant, and import a pilot client (10–25 users). Leverage Thinfinity’s “one‑click” reverse gateway to avoid opening inbound ports. | Hardware‑free proof‑of‑concept that showcases secure remote desktop performance and Zero Trust workflow. |
| 3. Policy Templating & Automation | Create global templates for MFA, ZTNA zones, and micro‑segmentation. Tag them to security profiles (e.g., Finance, Dev, Guest) and set them to auto‑inherit when you add new tenants. | Consistent, audit‑ready security with near‑zero manual effort—every client starts compliant. |
| 4. Partner Program Onboarding | Enroll in the Thinfinity MSP Partner Program (Silver, Gold, Platinum). Gain co‑branding assets, deal‑registration protection, and tier‑based margin boosts. | Marketing muscle and higher ARPU, plus priority roadmap input as you climb tiers. |
| 5. Go‑Live & Upsell | Publish branded HTML5 portals, enable real‑time usage analytics in the multitenant console, and bundle add‑ons—backup, DRaaS, SOC monitoring—into premium plans. | New high‑margin recurring revenue and a “single pane” view that slashes support tickets by up to 40 %. |
| 6. Continuous Co‑Sell & Support | Tap Thinfinity’s technical SE team for pre‑sales demos, architecture reviews, and POC guidance; lean on the channel desk for joint campaigns and MDF funds. | Faster deal cycles, expert coverage on every opportunity, and happier, stickier customers. |
Quick Tip: Whether you deploy fully hosted or on‑prem, every tenant lives in its own micro‑segmented enclave—so scaling from one SMB to a hundred never compromises security or performance.
FAQ: Secure Remote Desktop with Thinfinity Workspace
What makes Thinfinity Workspace a “secure remote desktop” solution?
It combines Zero Trust access, MFA, micro‑segmentation, and AES‑256 encryption in a clientless architecture—blocking common RDP/VNC attack vectors by default.
How fast can I onboard a new SMB tenant?
Most MSPs deploy a branded portal with full security policies in under one hour—no agent installs or network re‑architecture required.
Does it integrate with my current identity stack?
Yes. Thinfinity Workspace natively supports AD, Azure AD, Okta, and any SAML/OAuth IdP for seamless single sign‑on and conditional access.
Can I host across multiple clouds?
Absolutely. Thinfinity brokers and gateways run on Azure, AWS, OCI, or on‑prem hypervisors like VMware and Proxmox, all managed from the same console.
What’s included in the free 15‑day MSP trial?
You get a full‑featured, multitenant instance with ZTNA, MFA, autoscaling, analytics, and branding—exactly what you’ll use in production.
